IT Services

Administrative Application Solutions

This service covers analysis of the demand, proposing options of solutions, as well as implementing the selected solution for administrative-related and business-oriented systems for user departments of the University. To align with the strategic goals of the University, different approaches and technologies will be considered for enabling the business, digitisation of the business processes as well as enhancing administrative efficiencies. Built once and used for all, delivering solution within short lead time, focusing on requirements of priority are the guiding principles to be adopted for delivering outcomes with larger impact. Some use cases are here for those interested departments to explore this service. Please contact us should more information is needed.

Enterprise Content Management Service (ECM)

The Enterprise Content Management Service (ECM) provides a centralized repository for departments across the University to store, retrieve and share documents on a common and standardized platform. It also facilitates departments to capture, manage, preserve and deliver the business essential digital records related to their daily business operation processes. With ECM, users can create a new level of efficiency in working environment, teaching or research and the managed content can be used to engage its users and enhance collaboration.

PolyU Form Service (PFS)

PolyU Form Service provides an easy-to-use, full-featured web-based tool for registered form administrators of departments to create and manage e-forms for collecting essential information from targeted user group(s) in support of administration activities (e.g. online registration forms for workshops & seminars, and other types of events).

Smart Form and Workflow Development Service

This service is to assist user departments to automate or streamline their daily business operations through adoption of smart e-forms and process automation technologies. Workflow automation can boost productivity by taking care of repetitive tasks, increasing efficiency and reducing errors. This also allows users to focus on more critical tasks and get better results, leading to resources optimization. Some use cases are piloted with the support from departments.